Abstract

Objective: This is descriptive and validity reliability study to evaluate the satisfaction of the quality of care of the patients who receive care from male nurses.

Method: The survey was conducted with 463 voluntary patients hospitalized in medical and surgical clinics of two different faculties of a state university, and received at least one day of nursing care from male nurses between February and March 2018. The data were collected using the “individual information form” and the “Newcastle Nursing Satisfaction Scale: for male nurses”.

Results: A 54.6% of the participanting individuals were female, 45.4% of them were male. They were between 37-51 years (30.9%) and 52-70 (38.7%) years of age. It was determined that there was a significant difference between the patients’ gender, age, area of residence and scale scores (p<0.05). In the internal consistency evaluation of the scale, the Cronbach alpha reliability coefficient was 0.973 and the internal consistency was found to be high. The scale item total score was 83.95±14.76, and the satisfaction level of the patients receiving care from male nurses was evaluated as “very satisfied” and “completely satisfied”. According to the principal component analysis, factor loads ranged from 0.656 to 0.826 in factor 1 (items 9 to 18) and between 0.670 and 0.817 in factor 2 (items 1 to 8). According to the results of the confirmatory factor analysis for the two-factor model, the similarity chi-square value was found as (126)=903.88, p=0.00, χ2/df=7.17, RMSEA 0.11, SRMR 0.043; GFI 0.82, AGFI 0.76, CFI 0.98.

Conclusion: The results showed that the Newcastle nursing care satisfaction scale was a valid and reliable tool for assessing the satisfaction of patients receiving care from male nurses.